Microsoft has launched a temporary fast-track process to help developers regain access to Windows Hardware Program accounts that were recently suspended. The move follows widespread backlash from developers who were locked out of the system without prior warning.
Last week, the company suspended accounts used to publish essential Windows drivers and security updates. Affected software includes widely used tools such as WireGuard, VeraCrypt, MemTest86, and Windscribe.
The suspensions halted the release of new Windows builds and critical security patches. This freeze left developers unable to distribute updates necessary for maintaining system security.
VeraCrypt developer Mounir Idrassi reported that his account was terminated without notice. He stated he was unable to reach a human support representative, leaving him unable to publish Windows updates.
Jason A. Donenfeld, the maintainer of WireGuard, also described being locked out while facing an unclear or lengthy appeals process. Many developers used X to report the sudden loss of access.
Identity verification requirements
Microsoft Vice President Scott Hanselman stated the accounts were suspended because developers failed to complete identity verification. He noted that the company had been emailing partners about this requirement since October 2025.
Microsoft requires identity verification because the Windows Hardware Program allows developers to sign and distribute kernel-level drivers. These drivers run with high privileges and have historically been exploited by threat actors during attacks.
However, many developers claimed they received no prior notification or emails regarding the new verification mandates. The company's new advisory acknowledges these difficulties.
"We've heard your feedback. We know that some partners whose accounts were suspended following Account Verification are experiencing challenges regaining access to the Hardware Dev Center (HDC)," the update reads.
Microsoft said it is adding a temporary process to accelerate reinstatement for partners who can resolve outstanding compliance requirements. The company emphasized that protecting the Windows ecosystem remains its highest priority.
Under the new system, developers should open a support case through the Hardware Program for the fastest results. Requests must include a clear business justification explaining how the Hardware Dev Center access will be used.
Microsoft noted that all outstanding compliance requirements must still be resolved before full access is restored. The company also advised partners to ensure they are signed in with the correct account when submitting tickets.
